Planning, scheduling, registration and information provision for municipal and regional health services and counselling centres

Careware JGZ is a product developed by helpLine especially for the scheduling and planning of children in the age groups from 0-4 and 4-19 years of age. Apart from counselling-centre scheduling, helpLine offers annual schedule planning and capacity planning for municipal and regional health services. Using Careware, child and youth healthcare institutions can themselves schedule new sessions and subsequently schedule children or groups for the sessions. Each child’s entire health track record and additional information is carefully kept. Careware JGZ has more than proven its worth in practice. Several unique aspects include the Parents’ Portal and the compact child file.

What does Careware offer child and youth healthcare organizations?
Careware is aimed at optimizing the operational processes in the child and youth healthcare industry and can be linked to all back-office systems and electronic child file (ECF) systems. Careware is web-based: a simple web browser gives central planners, (decentralized) counselling centres, doctors and school doctors, nurses and parents access to all relevant information. Careware offers all functions necessary to plan and register sessions at counselling centres and schools and to unlock all requisite information about a child.

What functions does Careware offer the child and youth healthcare industry?
Children: An overview of all children in the healthcare system, all children who do not have appointments, child healthcare records, product overviews, child information and children who are no longer in the healthcare system.
Counselling centres/schools: Put together and manage permanent teams, make new schedules, plan incidental sessions, conduct team sessions and register and close sessions.
Planning: Planning from the perspective of a counselling centre/school or schedule a child for a session. Automatic selection of the most suitable session.
Communication: Parents can schedule their own appointments using the Parents’ Portal, automatic letter generator, to display reminders containing a notification or appointment confirmation in Word.
Child file: Contains a compact child file and all necessary links to electronic child files (ECFs).
Links: Reliable, integral links with your back-office system, municipal personal records database, graft administration, schools, local electronic child file (ECF) system and, after it has been introduced, the common national ECF.

Child file
Prepare your child and youth healthcare institution for the ECF with Careware. helpLine has made its planning system ready in accordance with the applicable norm NTA8024. Careware already contains a compact child file to prepare your organization for a full ECF implementation. With Careware you prepare work lists in the ECF and you can very easily process appointment requests both centrally and from decentralized locations.

Careware in practice...
The child and youth healthcare counselling centres of home care provider De Friese Wouden in Heerenveen and Bergum started working with the JGZ solution of helpLine in early-2006. Using Careware JGZ, they roster and schedule counselling centres, and plan and monitor the entire care process for children. Since the summer of 2007, they have been able to spend even more time on care: parents can now schedule their own appointments online using the unique Parents’ Portal! Naturally, this technology is online, real-time and web-based, as you have come to expect from helpLine.

Planning, scheduling, registration and information provision for municipal and regional health services and counselling centres

Careware JGZ is a product developed by helpLine especially for the scheduling and planning of children in the age groups from 0-4 and 4-19 years of age. Apart from counselling-centre scheduling, helpLine offers annual schedule planning and capacity planning for municipal and regional health services. Using Careware, child and youth healthcare institutions can themselves schedule new sessions and subsequently schedule children or groups for the sessions. Each child’s entire health track record and additional information is carefully kept. Careware JGZ has more than proven its worth in practice. Several unique aspects include the Parents’ Portal and the compact child file.

What does Careware offer child and youth healthcare organizations?
Careware is aimed at optimizing the operational processes in the child and youth healthcare industry and can be linked to all back-office systems and electronic child file (ECF) systems. Careware is web-based: a simple web browser gives central planners, (decentralized) counselling centres, doctors and school doctors, nurses and parents access to all relevant information. Careware offers all functions necessary to plan and register sessions at counselling centres and schools and to unlock all requisite information about a child.

What functions does Careware offer the child and youth healthcare industry?
Children: An overview of all children in the healthcare system, all children who do not have appointments, child healthcare records, product overviews, child information and children who are no longer in the healthcare system.
Counselling centres/schools: Put together and manage permanent teams, make new schedules, plan incidental sessions, conduct team sessions and register and close sessions.
Planning: Planning from the perspective of a counselling centre/school or schedule a child for a session. Automatic selection of the most suitable session.
Communication: Parents can schedule their own appointments using the Parents’ Portal, automatic letter generator, to display reminders containing a notification or appointment confirmation in Word.
Child file: Contains a compact child file and all necessary links to electronic child files (ECFs).
Links: Reliable, integral links with your back-office system, municipal personal records database, graft administration, schools, local electronic child file (ECF) system and, after it has been introduced, the common national ECF.

Child file
Prepare your child and youth healthcare institution for the ECF with Careware. helpLine has made its planning system ready in accordance with the applicable norm NTA8024. Careware already contains a compact child file to prepare your organization for a full ECF implementation. With Careware you prepare work lists in the ECF and you can very easily process appointment requests both centrally and from decentralized locations.

Careware in practice...
The child and youth healthcare counselling centres of home care provider De Friese Wouden in Heerenveen and Bergum started working with the JGZ solution of helpLine in early-2006. Using Careware JGZ, they roster and schedule counselling centres, and plan and monitor the entire care process for children. Since the summer of 2007, they have been able to spend even more time on care: parents can now schedule their own appointments online using the unique Parents’ Portal! Naturally, this technology is online, real-time and web-based, as you have come to expect from helpLine.